Dewar Registration

1. Only registered dewars can be added to a shipment in ISPyB. 
2. To simplify dewar identification when requesting return of your dewar from Diamond.
3. Only dewars with Diamond IDs will be eligible for free transport via Diamond's shipping agent.
4. To allow us to track any problems with a particular dewar.

If you do not have a barcode sticker, request it by contacting mx-usersupport@diamond.ac.uk (Academic MX) industry@diamond.ac.uk (Industrial) or EBICadmin@diamond.ac.uk (EBIC).  Specifying which proposal it has to be associated with.

You will be sent a temporary barcode label for the next shipment to Diamond. Simply print it out and attach it to the neck of the dewar as illustrated below. If the dewar ID is not yet associated with the proposal number, please let us know.

When we receive a dewar with a temporary label, this is substituted with a permanent sticker (LN2 resistant) before returning it to the home lab. 

PLEASE NOTE: the old linear barcodes are now replaced by totally equivalent 2D scannable identifiers.

Dewars have to be associated with your current proposal for them to listed in the Shipments interface. When your proposal number changes (i.e. when a block allocation group goes onto a new 2 year proposal), this should be automatically updated. If dewars need to be associated to another new proposal (i.e. a rapid access proposal) please get in touch with  contact mx-usersupport@diamond.ac.uk (Academic MX) industry@diamond.ac.uk (Industrial) or EBICadmin@diamond.ac.uk (EBIC). 

If you need more labels if you have bought more dewars or labels have become damaged, or have not received any, please email your request to contact mx-usersupport@diamond.ac.uk (Academic MX) industry@diamond.ac.uk (Industrial) or EBICadmin@diamond.ac.uk (EBIC). . We will issue a temporary label, and afix a permanent one to your dewar when it is on site.