During beamtime:
Ask your Local Contact
IT support queries:
ITsupport@diamond.ac.uk
Urgent queries: Ext. 8271
User Office: (08.30 - 16.30) - FedID & Passwords Only
useroffice@diamond.ac.uk
Ext. 8571 / 01235 778571
If your session was fewer than 40 days ago, your data will still be on the Diamond file system. Use Globus Online to transfer datasets over 20GB, or FTP, SFTP or rsync for under 20GB.
If your visit was more than 40 days ago it has probably been removed from the beamline storage systems. Use TopCAT to access your data from the archive. For Diamond Light Source data restore help, learn more here.
Your data will still be on the Diamond file system
Large datasets (>20GB):
Use Globus Online for transferring datasets of more than 20GB.
This is the fastest and most reliable way to transfer large datasets to your institution's network or to your own computer.
Small datasets (<20GB):
File Transfer Protocol (FTP): Transfer smaller datasets to your own computer. Go...
Secure FTP (SFTP): If your institution firewall blocks FTP. Go...
rsync: Good for Unix-like systems like Linux - only recommended for experienced rsync users. Go...
Your data will now be in the archive and need to be restored from tape
Diamond Light Source is the UK's national synchrotron science facility, located at the Harwell Science and Innovation Campus in Oxfordshire.
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OX11 0DE
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